Last updated: March 1, 2026
EcoWindow Solutions ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
- Personal Data: Name, email address, phone number, and address provided through our contact and quote request forms.
- Project Data: Information about your property, window/door requirements, and project specifications.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website.
- Cookies: Small data files placed on your device. See our Cookie Policy for details.
2. How We Use Your Information
- To respond to your inquiries and provide quotes
- To deliver our products and installation services
- To send marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
3. Legal Basis for Processing
We process your personal data based on: your consent, performance of a contract, our legitimate business interests, or compliance with legal obligations, in accordance with GDPR.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Installation partners and subcontractors involved in delivering services
- Analytics providers (anonymized data)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.
6. Your Rights (GDPR)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7. Data Retention
We retain personal data only as long as necessary for the purposes described, or as required by law. Quote request data is retained for 2 years; customer project data for 10 years (warranty period).
8. Contact
For privacy-related inquiries:
- Email: contact@ecowindow.com
- Phone: +420 777 926 338
- Address: Na Louži 1379, Kolín, Czech Republic